We are sorry to hear you received the wrong item in your order!
Please report your order issue to our support team at hello@byteddy.com
Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.
While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll be sure to resolve the situation!